Contact Us
Do you have questions about our clinic? Send us a message!
More Information
We will get back to you within 24-48 hours.
Take a virtual tour.
Frequently Asked Questions
Take a look at the answers to some of our most commonly asked questions about our services and getting to our clinic.
How often do I need an eye exam?
Eye care, like all medical exams and treatment, is individualized. So the best way to know what is right for you is to ask your optometrist. Under general terms, the Canadian Association of Optometrists recommends the following eye exam frequency for anyone who is at low risk vision loss:
Infants and Toddlers (Birth to 24 months)
First eye examination should be between the ages of 6 and 9 months
Preschool Children (2 to 5 years)
Should undergo an eye examination annually
School Age Children (6 to 19 years)
Should undergo an eye examination annually
Adults (20 to 64 years)
Adults (20 to 64) Should undergo an eye examination every 2 years
Adults (65 years or older)
Should undergo an eye examination annually
Does OHIP cover my examination?
OHIP covers a complete eye exam once a year for children 19 years of age or younger, as well as follow-up visits for those patients.
Some patients between the ages of 20 and 64 with medical conditions or eye conditions that require yearly examinations are eligible for OHIP coverage. After your examination, your eye doctor will notify you if you are in an OHIP-covered category. OHIP may not cover some specialized tests.
OHIP covers a complete eye exam once every 18 months for patients aged 65 and over, as well as 2 follow-up visits. Patients that are 65 years of age and over with medical conditions or eye conditions that require yearly examinations are eligible for OHIP coverage every 12 months. OHIP may not cover some specialized tests.
Further details on OHIP coverage for each age group can be found here: https://ohipupdates.ca/
Why is UV protection important for my eyes?
UV radiation has been associated with some damage, not only in the skin around the eye but also to the cornea and conjunctiva. UV is associated with the development and progression of cataracts, and some researchers believe it can worsen macular degeneration.
What is an Optical Coherence Tomography scan (OCT)?
An Optical Coherence Tomography scan (OCT) is fast, non-invasive, safe and painless. It is performed quickly, and your optometrist will review your results in detail immediately.
An OCT scan is the latest advancement in retinal imaging technology. With an OCT scan, eye doctors are provided with 3D color-coded, cross-sectional images below the surface of the retina. These detailed images are revolutionizing early detection and treatment of eye conditions such as wet and dry age-related Macular Degeneration, Glaucoma, Retinal Detachment and Diabetic Retinopathy.
What is an Optomap?
An Optomap is fast, non-invasive, safe and painless. It is performed quickly, and your optometrist will review your results in detail immediately.
Optomap imaging is the latest retinal imaging that provides a wide field high-resolution photograph of the inside of the eye. Retinal photography assists in the detection and management of problems such as diabetic changes, hypertensive retinopathy, macular degeneration, optic nerve disease, and retinal holes or thinning.
What is Automated Visual Field Testing?
Visual field testing is one way to monitor whether blind spots are developing in your field of vision from damage to the optic nerve, like in the case of Glaucoma. This is often done for driving tests to ensure vision is safe for operating motor vehicles.
If you require Visual Field Testing, you will be referred to our Merivale location for this service. Your doctor will be provided with the results of the test.
What languages do you offer services in?
All staff and doctors at Wellington Vision Care speak fluent English. We have some team members who are also fluent in other languages. If you prefer to be served in a language other than English, please let us know when you book your appointment, and we will do our best to book you with the appropriate team member.
We offer services in the following languages:
Eye Exams:
- English
- French
Eyewear Shopping:
- English
- French
Can I take public transit?
Wellington Vision Care is easily accessibly from all corners of the city via public transit. Closest OC Transpo stops are currently Wellington/Harmer (#4848) and Holland/Wellington (#1785). We are a short walk from the Tunny’s Pasture LRT station. If you require further information concerning bus routes and schedules for service to our office, please visit octranspo.com.
Is your clinic accessible?
The front entrance to our clinic does have a step up to the door. Please don’t hesitate to let us know if you prefer to use the more accessible entrance at the back of the building, we will happily show you the way and unlock the back door. You can reach us by calling 613-421-4880 and then pressing 5.
Please note that, unfortunately, our washrooms are located in the basement and do not have an accessible entrance.
We also require patients to be able to transfer from their mobility aid to our exam chair for eye exams. If you are not able to transfer, please let us know at the time of booking your appointment, and we will book you at our Merivale office. Our Merivale office has more ground-level space and accessible washrooms, as well as accessible exam lanes.